Legal

Cookie Policy

This policy explains the cookies and similar technologies we use on our website and member portal, and how you can control them.

Last updated: 14 September 2026

1. What cookies are

Cookies are small text files that a website stores on your device. Similar technologies, such as your browser’s local storage, work in a similar way. In this policy we call them all “cookies”.

2. The cookies we use

We keep cookies to a minimum. We do not use advertising cookies, and we do not use analytics or tracking cookies to follow you around the web.

Strictly necessary

These are needed for the website and portal to work, for example to keep you signed in securely. The law does not require your consent for them, and they cannot be switched off.

NamePurposeTypeExpires
better-auth.session_token or __Secure-better-auth.session_tokenKeeps you signed in to the member portal and protects your accountFirst-party cookieAfter 7 days, or when you sign out
themeRemembers your display preference (light or dark)First-party local storageStays until you clear your browser data

Embedded video

Our homepage shows a background video hosted on YouTube, which is owned by Google. We use YouTube’s privacy-enhanced mode (youtube-nocookie.com), which limits the information YouTube stores. YouTube may still store some information on your device when the video plays. See Google’s cookie policy for details.

Other websites

Our blog and other websites we link to, such as payment providers, are separate sites and may set their own cookies. Please check their cookie policies.

3. How to control cookies

You can block or delete cookies through your browser settings. If you block strictly necessary cookies, you will not be able to sign in to the member portal. The ICO’s guidance on cookies explains how to manage them.

4. More information

For more about how we use personal information, see our Privacy Policy. If you have questions, contact us at info@pharmaplusltd.co.uk.